Running with you the Sales Rep
Funny how some sales stuff does not change, ok may be put into new world sales????
1 Product knowledge, amazing how many reps miss this point
2 Identifying needs
3 Listening -still today reps talk to much, and do not listen, yes really listen, for the silent meanings
4 Time management, unreal, the biggest single factor in reps being poor at their jobs, I have been research time, how people, not only reps use it, 8 out of 10 on average poor?????
5 Drive, persistent
7 Establishing Credibility
9 Communication skills
10 Reading people ( today how they think)
11 Probing ( today, questioning techniques)
12 Self Confidence
13 Follow up, so many reps follow up to late, or do not follow up??
14 Empathy Genuine caring about about the client, (many to day think of the deal only)
15 Well Organised,( sales admin, has automated CRM systems helped)
16 Honesty in dealings, ie ethical
17 Closing the deal
18 Rapport building
19 Patience, ( understanding the sales cycle time frame)
21 Personality, not being boring
22 yep, Telephone skills, thought I would leave this one out!!!!!!
23 And today I add, online, social media, skills.
24 Plus day to day self development.
Strange the above is still needed today, same as in the 1970/ 80, makes you think, ha ha.
Wisdom is meaning less until our own experience give it meaning, B Evans
Till next time go sell your way to Success