With 35 years of training,coaching and managing sales reps I hope to give you that sales wisdom that will ensure YOUR SUCCESS.Wisdom is Astuteness, Forsight,Prudence, Sound Judgement,Intelligence
Thinking is a dynamic state of motion.
Tuesday, 9 October 2018
ATTITUDE WHEN HANDLING TELESALES OBJECTIVES:
Running with You the rep.
1. Always Stay positive: The easiest way to do this is to always think “Why I am I doing this job”? MONEY, LIFESTYLE, FAMILY etc.
2. Stay friendly: SMILE, this vital if you are having a bad day, it will reflect on the phone and alter your telephonic personality, smiling helps counter this.
3. Be enthusiastic: Remember always have a conversational tone with your client / prospect (As you would do when talking to a friend). When a client / prospect gives you an objection, don’t view it as a NO, look at it as an opportunity to persuade and sell.
4. Preparation : Have a good idea what objections will be thrown at you , know how to counter them , do your research before you make the call , cover all bases , know your client/ prospect , use various social media platforms to search for information about your client. Till next time go sell your way to success.